Kurniawati, Elly (1999) Analisis Tingkat Ekspektasi dan Persepsi Konsumen terhadap Mutu Layanan Guna Perbaikan dan Pengembangan Toko Gudang Rabat (TGR) Alfa Retailindo Semarang. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/228492
Item Type: | Undergraduate thesis |
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Subjects: | H Social Sciences > HD Industries. Land use. Labor |
Divisions: | Faculty of Engineering > Department of Industrial Engineering |
Depositing User: | Sugiarto |
Date Deposited: | 17 Nov 2012 02:08 |
Last Modified: | 17 Nov 2012 02:08 |
URI: | http://repository.ubaya.ac.id/id/eprint/1573 |
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