Yulianto, Anthonius (2008) Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Rumah Sakit Bersalin Lombok 22 Surabaya. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/133601
Item Type: | Undergraduate thesis |
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Uncontrolled Keywords: | Kualitas layanan, kepuasan pelanggan, rumah sakit bersalin |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Business and Economic > Department of Management |
Depositing User: | Eko Setiawan 194014 |
Date Deposited: | 19 Jun 2014 04:18 |
Last Modified: | 19 Jun 2014 04:18 |
URI: | http://repository.ubaya.ac.id/id/eprint/17490 |
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