Johanes, Johanes (2001) Analisis Kepuasan Konsumen dengan Metode Servqual (GAP 1,2,3,4 dan 5) Sebagai Dasar Penyusunan Strategi Pemasaran di TOPS Mulyosari. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/136355
| Item Type: | Undergraduate thesis |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor |
| Divisions: | Faculty of Engineering > Department of Industrial Engineering |
| Depositing User: | Sugiarto |
| Date Deposited: | 30 Nov 2012 03:51 |
| Last Modified: | 30 Nov 2012 03:51 |
| URI: | http://repository.ubaya.ac.id/id/eprint/1827 |
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