Pengaruh Kualitas Layanan terhadap Kepuasan Pelanggan pada Reservasi Tiket Kereta Api Executive Stasiun Gubeng Surabaya

Ardian, Danny (2003) Pengaruh Kualitas Layanan terhadap Kepuasan Pelanggan pada Reservasi Tiket Kereta Api Executive Stasiun Gubeng Surabaya. [Undergraduate thesis]

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Official URL: http://digilib.ubaya.ac.id/pustaka.php/144642
Item Type: Undergraduate thesis
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economic > Department of Management
Depositing User: Suwardi 193009
Date Deposited: 02 Jul 2014 02:37
Last Modified: 02 Jul 2014 02:37
URI: http://repository.ubaya.ac.id/id/eprint/19231

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