Susilowati, Linda (2002) Perbedaan pengaruh kualitas layanan terhadap kepuasan pelanggan Perpustakaan Universitas Surabaya kampus Tenggilis berdasarkan persepsi mahasiswa Fakultas Farmasi, Ekonomi, Psikologi dan Teknik Universitas Surabaya Semester Genap 1999-2000. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/144576
| Item Type: | Undergraduate thesis |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Business and Economic > Department of Management |
| Depositing User: | Suwardi 193009 |
| Date Deposited: | 03 Jul 2014 02:34 |
| Last Modified: | 03 Jul 2014 02:34 |
| URI: | http://repository.ubaya.ac.id/id/eprint/19423 |
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