Studi Deskriptif tentang Service Encounter Berdasarkan Persepsi Peserta Kursus di Pusat Bahasa UBAYA (ULC)

Simbolon, Vania (2010) Studi Deskriptif tentang Service Encounter Berdasarkan Persepsi Peserta Kursus di Pusat Bahasa UBAYA (ULC). [Undergraduate thesis]

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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/132932
Item Type: Undergraduate thesis
Uncontrolled Keywords: Service Encounter
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economic > Department of Management
Depositing User: Moch. Ali Syamsudin 197011
Date Deposited: 07 Aug 2014 05:52
Last Modified: 07 Aug 2014 05:52
URI: http://repository.ubaya.ac.id/id/eprint/20110

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