Margaret, Silvia (2006) Studi Deskriptif : Persepsi Pelanggan Terhadap Kualitas Layanan Call Center Halo BCA, Danamon Access Center, Dan Niaga Access Di Surabaya. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/143921
Item Type: | Undergraduate thesis |
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Business and Economic > Department of Management |
Depositing User: | Eko Wahyudi 197013 |
Date Deposited: | 15 Jan 2015 06:45 |
Last Modified: | 15 Jan 2015 06:45 |
URI: | http://repository.ubaya.ac.id/id/eprint/21909 |
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