Oktaviani, Nora Widiana (2009) Pengaruh Waiting Line pada Layanan Multistage Terhadap Kepuasan Pelanggan, Pola Belanja Ulang, Keinginan Merekomendasikan, Keinginan Mengajak Teman Belanja pada Toko Sumber dadi di Trenggalek. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/130931
Item Type: | Undergraduate thesis |
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Uncontrolled Keywords: | Waiting line, multistage, kepuasan pelanggan |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Business and Economic > Department of Management |
Depositing User: | Karyono |
Date Deposited: | 16 Apr 2015 07:36 |
Last Modified: | 16 Apr 2015 07:36 |
URI: | http://repository.ubaya.ac.id/id/eprint/24021 |
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