Chandra, Tjiang Sintje and Yuwono, Yumi (1998) Analisis QFD untuk Kualitas Layanan pada Taman Hidangan di Plaza Tunjungan, Plasa Surabaya dan Mal Galaxy. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/228370
Item Type: | Undergraduate thesis |
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Engineering > Department of Industrial Engineering |
Depositing User: | Sugiarto |
Date Deposited: | 21 Jan 2013 01:51 |
Last Modified: | 21 Jan 2013 01:51 |
URI: | http://repository.ubaya.ac.id/id/eprint/2532 |
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