Streamlining Business Process: a Case Study of optimizing a business process to issue a letter of assignment for a lecturer in the University of Surabaya

., Jimmy (2015) Streamlining Business Process: a Case Study of optimizing a business process to issue a letter of assignment for a lecturer in the University of Surabaya. 2nd International Conference on Electrical Systems, Technology and Information (ICESTI 2015).

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Abstract

This paper focused on revealing how a business process can be streamlined by thoroughly examined a case study of a project to optimize a business process to issue a letter of assignment in the University of Surabaya (Ubaya). The case study shows evidences on how the university could successfully deliver significant benefits by utilizing IT to optimize a business process. It shows how Trkman’s success factor framework can be used as a guideline to implement a business process improvement project in a higher education institution

Item Type: Article
Uncontrolled Keywords: Business process · improvement · success factor
Subjects: Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Depositing User: JIMMY 61156 206002
Date Deposited: 25 Sep 2015 07:42
Last Modified: 25 Sep 2015 07:42
URI: http://repository.ubaya.ac.id/id/eprint/25557

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