Kurniawan, Henrie (2015) Pengaruh Service Quality, Customer Satisfaction Behavioural Intention Pada Layanan Citilink. Masters thesis, University of Surabaya.
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/238940
| Item Type: | Thesis (Masters) |
|---|---|
| Uncontrolled Keywords: | service quality, customer satisfaction |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Postgraduate Programs > Master Program in Management |
| Depositing User: | Eko Wahyudi 197013 |
| Date Deposited: | 02 Oct 2015 08:05 |
| Last Modified: | 02 Oct 2015 08:05 |
| URI: | http://repository.ubaya.ac.id/id/eprint/25572 |
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