Natalia, Lia (2009) Studi Deskriptif tentang Service Encounter di Florens Salon dan SPA Surabaya. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/132873
| Item Type: | Undergraduate thesis |
|---|---|
| Uncontrolled Keywords: | Service Encounter |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Business and Economic > Department of Management |
| Depositing User: | Users 147 not found. |
| Date Deposited: | 16 May 2016 02:19 |
| Last Modified: | 16 May 2016 02:19 |
| URI: | http://repository.ubaya.ac.id/id/eprint/27742 |
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