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Hartono, Markus and Tan, Kay Chuan and Prayogo, Dina Natalia and Santoso, Amelia (2017) An integrative fuzzy Kansei Engineering and Kano model for logistics services. In: International Conference on Informatics, Technology and Engineering 2017 (InCITE 2017), 24-25 August 2017, Bali, Indonesia.
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