Anggelina, Keatrien (2017) Studi LKL Service Excellence Pada Customer Service di Bank BRI Kantor Cabang Kusuma Bangsa Surabaya. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/246552
| Item Type: | Undergraduate thesis |
|---|---|
| Uncontrolled Keywords: | seiri, seiton, seiso, seiketsu, shitsuke |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Business and Economic > Department of Management |
| Depositing User: | Masyhur 196042 |
| Date Deposited: | 17 Oct 2017 08:52 |
| Last Modified: | 13 Dec 2017 07:07 |
| URI: | http://repository.ubaya.ac.id/id/eprint/30914 |
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