Studi LKL Service Excellence Pada Customer Service di Bank BRI Kantor Cabang Kusuma Bangsa Surabaya

Anggelina, Keatrien (2017) Studi LKL Service Excellence Pada Customer Service di Bank BRI Kantor Cabang Kusuma Bangsa Surabaya. [Undergraduate thesis]

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Official URL: http://digilib.ubaya.ac.id/pustaka.php/246552
Item Type: Undergraduate thesis
Uncontrolled Keywords: seiri, seiton, seiso, seiketsu, shitsuke
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economic > Department of Management
Depositing User: Masyhur 196042
Date Deposited: 17 Oct 2017 08:52
Last Modified: 13 Dec 2017 07:07
URI: http://repository.ubaya.ac.id/id/eprint/30914

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