Anggoro, Satryo and Secapramana, Laurentia Verina Halim and Hariyanto, V. Heru (2016) Rancangan Employee Assistance Program Untuk Menunjang Peningkatan Quality of Work Life Pada Karyawan PT. X. In: Temu Ilmiah Himpunan Psikologi Indonesia, 18-19 November 2016, Universitas Negeri Yogyakarta, Yogyakarta. (Submitted)
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Abstract
Hal yang dapat memengaruhi kinerja seorang karyawan ialah kualitas kehidupan kerjanya (QWL). Kualitas kehidupan kerja tersebut dapat terpenuhi dengan menyediakan lingkungan dan situasi kerja yang nyaman bagi karyawan. Kegagalan dalam mengatasi permasalahan di tempat kerja berpengaruh pada kehidupan pribadi karyawan dan sebaliknya. Hasil Pra-asesmen memperlihatkan bahwa dua dimensi perlu menjadi perhatian, yaitu Health & Well-being dan Work & Non-Work Life Balance. Intervensi dapat dilakukan dengan memberikan program pendampingan bagi karyawan, dinamakan Employee Assistance Programme (EAP). EAP diawali dengan identifikasi kebutuhan untuk melihat area work-related stress dengan menggunakan instrumen adaptasi dari Occupational Inventory Stress - Revised (Osipow, 1998). Asesmen dilakukan kepada para karyawan kantor pusat dari PT. X, namun data yang dapat diolah hanya 67 subjek. Terdapat 4 area stressor yang paling signifikan yaitu Role Insufficiency, Role Ambiguity, Role Boundary, dan Interpersonal Strain. Diketahui juga adanya sumber daya personal yang kurang dimanfaatkan dalam mengelola stresor yaitu Recreation, Self Care, Social Support, dan Rational/Cognitive Coping. Program intervensi diarahkan pada layanan yang bersifat kuratif dan preventif melalui rancangan EAP yang berisi panduan langkah-langkah dalam mendirikan layanan EAP, standar dan panduan profesional dalam memberikan layanan, serta contoh promosi layanan EAP. Kata kunci: Employee Assistance Program (EAP), Promosi EAP, Quality Of Work Life (QWL), Standar dan Panduan Profesional, Work-Related Stress. The organization feels the need to manage employee performance. Things that can affect an employee's performance is the quality of work life (QWL). Quality of work life can be fulfilled by providing comfortable work situation and environment for employees. Failure to overcome the problems in the workplace affect the personal life of an employee and vice versa. A Pre-assesment showed that there are two dimensions need to be concerned, which are Health & Well-being, and Work and Non-Work Life Balance. Intervention that can be done is providing an assistance for employees, called the employee assistance Programme (EAP). First step of EAP on this research begins with a need assessment due to identify the areas of work-related stress using an adaptation of Occupational Inventory Stress - Revised (Osipow, 1998) instrument. Head Office’s employees were asked to complete the instrument, but only 67 subject can be proceed to statistic analyze. The result indicates 4 most significant areas of stressor, which are Role Insufficiency, role ambiguity, Role Boundary, and Interpersonal Strain. It is showed too that there are 4 aspects of personal resources need to be utilized well, which are Recreation, Self Care, Social Support, and Rational/Cognitive Coping. The intervention program is directed at the services that are curative and preventive through the proposal of EAP. The proposal contains a guide for the organization about the steps in setting up EAP services, standards and professional guidelines in providing the service, and an example of EAP service’s promotion.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Uncontrolled Keywords: | Employee Assistance Program (EAP), Promosi EAP, Quality Of Work Life (QWL), Standar dan Panduan Profesional, Work-Related Stress. EAP Standard and Proffesional Guidance, Employee Assistance Program (EAP), Promotional of EAP, Quality Of Work Life (QWL), Work-Related Stress. |
| Subjects: | B Philosophy. Psychology. Religion > BF Psychology |
| Divisions: | Postgraduate Programs > Master Program in Psychology |
| Depositing User: | Verina Halim 188005 |
| Date Deposited: | 26 Mar 2018 02:26 |
| Last Modified: | 26 Mar 2018 02:26 |
| URI: | http://repository.ubaya.ac.id/id/eprint/31887 |
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