ASSERTIVENESS TRAINING TO SUPPORT QUALITY OF WORK LIFE (QWL)

Bulgis, Fajrin Intan Malikal and Secapramana, Laurentia Verina Halim and Hariyanto, Heru (2018) ASSERTIVENESS TRAINING TO SUPPORT QUALITY OF WORK LIFE (QWL). In: The 6th ASEAN Regional Union of Psychological Societies (ARUPS) Congress, 20-22 February 2018, Discovery Kartika Plaza, Kuta, Bali. (Submitted)

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Abstract

Employees play a role in facilitating the activities that exist in companies such as setting the plan and goals to be achieved. Without employees other resources can’t be utilized and much less managed. Therefore the company must really pay attention to the Quality of Work Life (QWL). QWL is a number of circumstances and practices of organizational goals and a form of employee perception that they want to feel secure, relatively contented and have the opportunity to grow and develop as human beings. According to The European Foundation for the Improvement of Living and Working Condition (EWON, 2002) there are several dimensions of QWL namely Health and Wellbeing, Job Security, Job Satisfaction, Competency Development, and Work and Non Work Balance. This research was conducted in a cement and concrete manufacturing company in East Java. The results of the Pre-Assessment show that there are 5 dimensions of QWL in which there are 2 dimensions that need to be studied deeper i.e. Competency Developmen and Work and Non-Work Life Balance. This 2 dimensions still need to be developed so that the five dimensions of QWL are balanced. Problems that occur in PT.X that employees have constraints in terms of expressing opinions frankly, firmly and positivily, it is influenced by the existence of a working collectivism culture. Therefore, this research will give intervention in the form of assertiveness training as an effort to improve assertive attitude on employees with the aim to support the formation of Quality of Work Life. This study included quantitative experimental research with the design of One Group Pretest - Posttest Only Design which in its implementation added follow up. Population in this research is the supervisor of the company.

Item Type: Conference or Workshop Item (Poster)
Uncontrolled Keywords: Quality of Work Life (QWL), Training, Assertiveness.
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: Postgraduate Programs > Master Program in Psychology
Depositing User: Verina Halim 188005
Date Deposited: 23 Mar 2018 08:45
Last Modified: 23 Mar 2018 08:45
URI: http://repository.ubaya.ac.id/id/eprint/31891

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