Natalia, Christina (2003) Pengaruh kualitas layanan terhadap kepuasan pelanggan pada ENKL PT Maspion di Surabaya. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/144601
Item Type: | Undergraduate thesis |
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Subjects: | H Social Sciences > HB Economic Theory H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Business and Economic > Department of Management |
Depositing User: | Masyhur 196042 |
Date Deposited: | 18 Jul 2013 02:11 |
Last Modified: | 18 Jul 2013 02:11 |
URI: | http://repository.ubaya.ac.id/id/eprint/3652 |
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