Pengaruh kualitas layanan terhadap kepuasan pelanggan pada ENKL PT Maspion di Surabaya

Natalia, Christina (2003) Pengaruh kualitas layanan terhadap kepuasan pelanggan pada ENKL PT Maspion di Surabaya. [Undergraduate thesis]

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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/144601
Item Type: Undergraduate thesis
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economic > Department of Management
Depositing User: Masyhur 196042
Date Deposited: 18 Jul 2013 02:11
Last Modified: 18 Jul 2013 02:11
URI: http://repository.ubaya.ac.id/id/eprint/3652

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