Ellen, Maria (2009) Studi Deskriptif : Consumer Complaint Behavior pada Industri Maskapai Penerbangan di Surabaya. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/130924
Item Type: | Undergraduate thesis |
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Uncontrolled Keywords: | Consumer complaint behavior |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Business and Economic > Department of Management |
Depositing User: | Masyhur 196042 |
Date Deposited: | 18 Oct 2019 05:34 |
Last Modified: | 18 Oct 2019 05:34 |
URI: | http://repository.ubaya.ac.id/id/eprint/36538 |
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