Wijaya, Imanuel Kharisma (2011) Analisis Peran Switching Cost sebagai Variasi Mediasi Antara Customer Satisfaction dan Customer Loyalty Konsumen Kecap di Surabaya. Masters thesis, University of Surabaya.
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/224391
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Postgraduate Programs > Master Program in Management |
| Depositing User: | Masyhur 196042 |
| Date Deposited: | 18 Jul 2013 04:13 |
| Last Modified: | 18 Jul 2013 04:13 |
| URI: | http://repository.ubaya.ac.id/id/eprint/3702 |
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