Analisis Peran Switching Cost sebagai Variasi Mediasi Antara Customer Satisfaction dan Customer Loyalty Konsumen Kecap di Surabaya

Wijaya, Imanuel Kharisma (2011) Analisis Peran Switching Cost sebagai Variasi Mediasi Antara Customer Satisfaction dan Customer Loyalty Konsumen Kecap di Surabaya. Masters thesis, University of Surabaya.

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Official URL: http://digilib.ubaya.ac.id/pustaka.php/224391
Item Type: Thesis (Masters)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Postgraduate Programs > Master Program in Management
Depositing User: Masyhur 196042
Date Deposited: 18 Jul 2013 04:13
Last Modified: 18 Jul 2013 04:13
URI: http://repository.ubaya.ac.id/id/eprint/3702

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