Design Of Incentive Setting System Based On Key Performance Indicator (KPI) And Individual Performance Assessment Of Employees In Organization “A”, Surabaya

Rusdiyanto, Johny (2021) Design Of Incentive Setting System Based On Key Performance Indicator (KPI) And Individual Performance Assessment Of Employees In Organization “A”, Surabaya. The International Tecnology Management Review. ISSN 1835-5269 (Submitted)

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Abstract

This study focuses on the role of objectivity in individual performance appraisals and the use of the KPI (Key Performance Indicators) system in determining HR incentives. This activity was done in order to build an increase in the work motivation of human resources of “A” organization in the industrial era 4.0 and society 5.0 as well as working conditions that were affected by the Covid 19 Pandemic. This effort was made so that the achievement of organizational performance can be optimal. The design of this incentive system is proactive and systemic in accordance with the development of work technology used by the organization and the readiness of human resources to realize all works. This study uses qualitative analysis and the Analytical Hierarchical Process (AHP) method and uses a scoring system. The results of this study indicate that the change in the incentive system initially gave a little resistance but after several months it became acceptanced by HR as an adequate and objective system in determining the amount of incentives received by HR even though it was carried out during the Covid pandemic 19. Achievement of organizational performance in 4 the first month increased to an average of 22% of achievement before using this incentive system. In the future, it is hoped that the existence of this incentive system will spur high motivation to work so that organizational performance will be better in the future Keywords: Performance Appraisal, KPI (Key Performance Indicators), Work motivation and organizational performance

Item Type: Article
Uncontrolled Keywords: Performance Appraisal, KPI (Key Performance Indicators), Work motivation and organizational performance
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Business and Economic > Department of Management
Depositing User: Johny Rusdiyanto 188021
Date Deposited: 24 May 2021 06:58
Last Modified: 24 May 2021 06:58
URI: http://repository.ubaya.ac.id/id/eprint/39547

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