Intention to use E-wallet during the COVID-19 pandemic in Indonesia

Rahayu, Siti and Hariadi, Sugeng (2021) Intention to use E-wallet during the COVID-19 pandemic in Indonesia. In: Proceedings of the International Seminar of Contemporary Research on Business and Management (ISCRBM 2020), 25-27 November 2020, Surabaya.

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The physical distancing policy initiated by the World Health Organization has prompted the Indonesian government to promote contactless payments throughout the pandemic. COVID-19 can be transmitted through the physical movement of money, and thus consumers are encouraged to make non-cash payment transactions via e-wallet. This causal study using the Structural Equation Model aims to determine the effect of perceived risk, government support, and perceived usefulness on the intention to use e-wallet during a pandemic. Research on 256 respondents using e-wallet shows that six hypotheses are supported.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economic > Department of Management
Depositing User: Ester Sri W. 196039
Date Deposited: 12 Aug 2022 05:01
Last Modified: 12 Aug 2022 05:01

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