Behind Knowledge Hiding Behavior: a Case Study of CV. Tirta Monsager-Indonesia

Tandelilin, Elsye and Darmasetiawan, Noviaty Kresna and Wiryana, I Gusti Ayu Kade Dewi Laksmi (2022) Behind Knowledge Hiding Behavior: a Case Study of CV. Tirta Monsager-Indonesia. In: Proceedings of the 19th International Symposium on Management (INSYMA 2022), 19-20 May 2022, The Patra Bali and Resort Kuta Bali.

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The study aims to understand the reasons behind knowledge hiding behavior. Knowledge hiding is a common phenomenon in organizations done intentionally by an individual to withhold or conceal knowledge that another has requested. Knowledge hiding becomes a contrarian behavior that violates the organization's explicit and implicit social norms. The employee uses many types and strategies to hide their knowledge and reasons that triggered them to do knowledge hiding behavior. The research uses a qualitative method with a depth interview tool to understand employee reasons for hiding knowledge. Five informants with different biographical characteristics were involved in the research. The findings show that employees who hide their knowledge in tacit knowledge find it hard to explain their knowledge to others. An employee who hides his knowledge in the form of explicit knowledge does not want to share his knowledge because he is afraid of being imitated by others. Employees do some strategies in knowledge hiding behavior such as playing dumb, evasive hiding and rationalized hiding. The study results also differ in gender, age, educational level, and personality.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: knowledge hiding, explicit knowledge, tacit knowledge
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Faculty of Business and Economic > Department of Management
Date Deposited: 06 Oct 2022 02:56
Last Modified: 13 Mar 2024 04:22

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