Intention to Use Mobile Payment in Indonesia. The Role of Innovativeness, Usefulness, Risk, and User Stress

Permatasari, Angelia Putri and Anandya, Dudi and Indarini, Indarini (2022) Intention to Use Mobile Payment in Indonesia. The Role of Innovativeness, Usefulness, Risk, and User Stress. In: Proceedings of the 19th International Symposium on Management (INSYMA 2022), 19-20 May 2022, Denpasar Bali.

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Abstract

This study aims to examine the effect of perceived satisfaction, per- ceived usefulness, perceived risk, and perceived trust variables on the intention to use mobile payment in Indonesia. This study uses Gopay mobile payment as an object. This study is causal research that was tested empirically by using ques- tionnaire data of 300 respondents who have used Gopay mobile payment at least 3 times in the last 3 months. The analysis of this study used Structural Equa- tion Modeling (SEM) with SPSS 25 and AMOS 22.0 software. The results show that innovativeness and perceived ease of use has a positive and significant effect on perceived usefulness, stress has a negative and significant effect on perceived usefulness, while perceived satisfaction, perceived usefulness, and perceived trust have a positive and significant effect on the intention to use mobile payment Gopay in Indonesia.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Innovativeness; Perceived usefulness; Perceived Risk; Intention to Use Mobile Payment
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HN Social history and conditions. Social problems. Social reform
Divisions:	Faculty of Business and Economic > Department of Management
Depositing User:	DUDI ANANDYA
Date Deposited:	02 Feb 2023 01:44
Last Modified:	02 Feb 2023 01:44
URI:	http://repository.ubaya.ac.id/id/eprint/43233

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