Analysis of Consumer Knowledge and Needs For Herbal Information

Yunita, Oeke and Theterissa, Erlin (2023) Analysis of Consumer Knowledge and Needs For Herbal Information. In: Proceedings of the Conference on Natural Resources And Life Sciences 2022 (NRLS-BIO 2022), 24-25 August 2022, Surabaya, Indonesia (Online).

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Abstract

Worldwide, the use of herbal medications is still growing quickly as more customers turn to these treatments for a variety of health issues. It is projected that the global market for Indonesian traditional medicinal products, of which more than half are herbal medicines, will grow. Unfortunately, there are not enough information and communication resources to support the expanding public interest in herbal therapy. The purpose of this study is to analyze consumer knowledge and needs for herbal information using a cross-sectional survey and a self-administered questionnaire as the data collection medium. The findings revealed that the consumer knowledge profile can be seen from the information sources obtained by 55 consumers, particularly Sales Promotion (30.48 percent). Consumers obtained the most information about the content (20.41 percent), usability (15.51 percent), instructions for use (13.06 percent), dosage (11.43 percent), and side effects (10.20 percent). Furthermore, 85.45 percent of consumers require special consulting services in the form of online consulting via chat (60.00 percent). Although all respondents stated that information, they received about health products from various sources was educative and easy to understand, efforts are needed to develop a system on a specific website that can contain complete information related to herbs ranging from herbal descriptions, and usability to side effects and interactions of herbs with drugs, so that consumers are actively educated to use herbs effectively and safely.

Item Type:	Conference or Workshop Item (Speech)
Uncontrolled Keywords:	Customer; Herbal Information; Knowledge; Needs
Subjects:	R Medicine > RS Pharmacy and materia medica
Divisions:	Faculty of Pharmacy > Department of Pharmacy
Depositing User:	Oeke Yunita, S.Si, M.Si. Apt (1161)
Date Deposited:	09 Jan 2024 05:15
Last Modified:	01 Mar 2024 11:20
URI:	http://repository.ubaya.ac.id/id/eprint/45643

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