Self-medication Practices Among Customers at Non-pharmacy Outlets during COVID-19 Pandemic in Indonesia

Wibowo, Yosi Irawati and Yana, I Gusti Agung Ari Kusuma and Sari, Gusti Ayu Putu Laksmi Puspa and Sunderland, Bruce and Setiadi, Antonius Adji Prayitno (2024) Self-medication Practices Among Customers at Non-pharmacy Outlets during COVID-19 Pandemic in Indonesia. International Journal of Public Health Science, 13 (4). pp. 2024-2032. ISSN 2252-8806; e-ISSN: 2620-4126

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Abstract

A cross-sectional study was performed to describe self-medication practices of customers at kiosks and minimarkets in District X, Indonesia, during COVID-19 pandemic in 2021. A sample of 98 customers from 67 kiosks, and 100 customers from 52 minimarkets were interviewed using a validated questionnaire. Descriptive statistics were used to summarise the findings. Most drugs purchased at kiosks and minimarkets were general sales drugs, i.e., analgesic-antipyretic (64.3% versus 46.0%); however, prescription drug sales were reported (3.1% vs 3.0%, respectively). Kiosk and minimarket customers purchased medications mainly based on the recommendations of non-health workers (69.4% vs. 34.0%, respectively), or electronic media (36.7% vs. 43.0%, respectively). The reasons to choose kiosks or minimarkets included accessibility, personal preferences, and service quality. Most kiosk/minimarket customers had knowledge on the drug brand names and indications, but only some knew the composition (8.16% vs. 29.0%, respectively) or side effects (9.18% vs. 35.0%, respectively). These findings indicated limited quality assurance on self-medication practices at non- pharmacy outlets.

Item Type:	Article
Uncontrolled Keywords:	COVID-19 pandemic, Drugs, Non-pharmacy outlet, Over-the-counter medicine, Self-medication
Subjects:	R Medicine > RS Pharmacy and materia medica
Divisions:	Faculty of Pharmacy > Department of Pharmacy
Depositing User:	Yosi Irawati Wibowo 202026
Date Deposited:	22 Jan 2025 07:49
Last Modified:	23 Jan 2025 07:12
URI:	http://repository.ubaya.ac.id/id/eprint/47794

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