Optimising Drugs and Vaccines Management Utilizing 5 M Method: The case of Riau Islands, Indonesia

Sutejo, Erwin and Wibowo, Yosi Irawati and Ningsih, Indri Ayu and Sunderland, Bruce and Setiadi, Antonius Adji Prayitno (2025) Optimising Drugs and Vaccines Management Utilizing 5 M Method: The case of Riau Islands, Indonesia. Media Kesehatan Masyarakat Indonesia, 21 (4). pp. 336-347. ISSN 0216-2482; E-ISSN 2356-4067

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Abstract

A resilient health system should include the ability to access essential drugs and vaccines in all locations. This study aims to perform root cause analysis and develop recommendations to optimize drugs and vaccines management for Riau Islands Province, Indonesia. This study used qualitative approaches which included interviews and group discussions with key stakeholders (n=6) as well as an expert panel (n=4). Data on the underlying causes of problems and recommendations were structured into 5M (Man, Money, Machine, Method, Material). Problems related to Man (limited human resources) were identified for most management stages. Other problems reported: Planning – Money (inefficient budget management), Material (inaccurate data on local needs); Receival (unqualified delivery couriers); Storage - Machine (lack of infrastructure and cold chain assurance); Distribution – Material (urgent supply requests), Money (high cost of transportation), Machine (unqualified (cold chain) delivery couriers); Disposal – Machine (limited capacity); Documentation – Machine (unintegrated information system), and Material (mismatched data). Recommendations included improving human resources and budget management; improving infrastructure, especially to enhance cold chain assurance; scheduled distribution; and integrating the internal information system to the national system to provide real-time stock data. Findings from this study should provide a model for optimising pharmaceutical management in low-resource settings.

Item Type:	Article
Uncontrolled Keywords:	5M; Management; Drug; Vaccine; Logistic
Subjects:	R Medicine > RS Pharmacy and materia medica
Divisions:	Faculty of Pharmacy > Department of Pharmacy
Depositing User:	Yosi Irawati Wibowo 202026
Date Deposited:	26 Jan 2026 09:33
Last Modified:	02 Sep 2026 03:15
URI:	http://repository.ubaya.ac.id/id/eprint/50194

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