Hubungan ketergantungan antara kepuasan pelanggan dan Post-Encounter Behaviors pada ATM Lippobank di Surabaya

Raharjo, Lusiana Sudiarto (2002) Hubungan ketergantungan antara kepuasan pelanggan dan Post-Encounter Behaviors pada ATM Lippobank di Surabaya. [Undergraduate thesis]

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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/144658
Item Type: Undergraduate thesis
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economic > Department of Management
Depositing User: Eko Wahyudi 197013
Date Deposited: 13 Dec 2013 06:38
Last Modified: 13 Dec 2013 06:38
URI: http://repository.ubaya.ac.id/id/eprint/6438

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