Different Perception of Working Relationship in Intercultural Working Team

Teng, Shentu and Secapramana, Verina Halim and Kusna, Jatie Kusmiati (2013) Different Perception of Working Relationship in Intercultural Working Team. In: Proceedings Book of International Conference on Psychology in Health, Educational, Social, and Organization Settings (ICP-HESOS). Faculty of Psychology Universitas Airlangga, Surabaya, pp. 766-774. ISBN 978-979-99555-7-9

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Abstract

The team-member relationship is an important source of social support in working circumstance. Several theories have been proposed to elaborate this reciprocal relationship, such as Team-Member Exchange (TMX) and Co-worker Exchange (CWX). However less has been done to explore what is exchanged during these social exchanges, and how does different cultures alter the perception of working relationship. Previous researches suggest that task and relations oriented behavior are two main exchanges in organization. This study investigated the expectation and intention of task and relations oriented behavior in 11newly formed Indonesia-China intercultural working teams using a self-developed questionnaire. In total 65 participants formed working teams with 4 to 8 persons, and the average age of participants are 29 years, in which 75.8% are female. The analysis of the dyadic relationship shows that there is a significant interaction between nationality and expected (p =.000) but no interaction was found for intended (p=.336) exchange orientation. The Chinese team members are expecting less relations-oriented exchange and more task oriented exchange while the Indonesian team members are contrary. Although there is no difference between different ethnic groups in self-reported exchange intention, differences in expectation reflects a strong bias of culture in work relationship. The result indicates that people with different cultural background may have different expectation and perception of working relationship and exchange orientation. This finding may give insight to create cultural synergy in intercultural working team.

Item Type: Book Section
Uncontrolled Keywords: Work relationship, Intercultural working team, TMX CWX
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: Faculty of Psychology > Department of Psychology
Depositing User: Eko Setiawan 194014
Date Deposited: 18 Dec 2013 06:28
Last Modified: 18 Dec 2013 06:28
URI: http://repository.ubaya.ac.id/id/eprint/7037

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