Sofian, Eddy (2003) Studi Deskriptif Persepsi Pelanggan terhadap Kualitas Layanan yang Ditawarkan oleh PT. Garuda Indonesia, PT. Merpati Nusantara Airlines, PT. Mandala Airlines dan PT. Bouraq Nusantara Airlines untuk Jalur Penerbangan Surabaya-Jakarta. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/144394
| Item Type: | Undergraduate thesis |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Business and Economic > Department of Management |
| Depositing User: | Eko Setiawan 194014 |
| Date Deposited: | 27 Jan 2014 06:40 |
| Last Modified: | 27 Jan 2014 06:40 |
| URI: | http://repository.ubaya.ac.id/id/eprint/7558 |
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