Susanto, Edi (2005) Studi Deskriptif : Consumer Complaint Behavior dan Complaint Management Melalui Rubrik Surat Pembaca Metropolis Watch Koran Jawa Pos Bulan December 2004, Januari 2005 dan February 2005. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/144015
| Item Type: | Undergraduate thesis |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Business and Economic > Department of Management |
| Depositing User: | Masyhur 196042 |
| Date Deposited: | 18 Mar 2014 07:40 |
| Last Modified: | 18 Mar 2014 07:40 |
| URI: | http://repository.ubaya.ac.id/id/eprint/8581 |
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