Items where Author is "Agustina, Trilosa "

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Meitha, Rosita and Pawitra, Theresia and Agustina, Trilosa (2005) PENGUKURAN & PERBAIKAN KINERJA DENGAN METODE MODIFIED BALANCED SCORE CARD DI SEKOLAH GRACIA. In: Proceeding 2nd Annual Symposium on Management : Achieving Excellence through Service Management, 16 -17 March 2005, Universitas Surabaya.

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