Items where Author is "Archie, Kent"

Archie, Kent (2015) Customer to Customer Interaction dalam Konteks Lintas Budaya Studi Kasus di Fakultas Bisnis dan Ekonomika Universitas Surabaya. Masters thesis, University of Surabaya.

Archie, Kent (2010) Studi Deskriptif tentang Faktor-Faktor Penyebab Customer Service Switching Behavior pada Provider Layanan Blackberry di Surabaya. [Undergraduate thesis]