Ariyanto, Handy Richard and Margaretha, Silvia and Indarini, Indarini (2015) Green Product Quality , Green Corporate Image, Green Customer Satisfaction, Dan Green Customer Loyalty The Body Shop Di Surabaya. The 8th NCFB and Doctoral Colloquium, . pp. 537-561. ISSN 1978-6522
Ariyanto, Handy Richard and Margaretha, Silvia and ., Indarini (2015) GREEN PRODUCT QUALITY, GREEN CORPORATE IMAGE, GREEN CUSTOMER SATISFACTION DAN GREEN CUSTOMER LOYALTY THE BODY SHOP DI SURABAYA. The 8th NCFB and Doctoral Colloquium 2015 Towards a New Indonesia Business Architecture Sub Tema: “Crisis Management: Key to Sustainable Business Development”. pp. 537-561. ISSN 1978-6522
Ariyanto, Handy Richard (2014) Green Product Quality, Green Corporate Image, Green Customer Satisfaction, dan Green Customer Loyalty The Bdy Shop di Surabaya. [Undergraduate thesis]