Items where Author is "Astuti, Sri Wahjuni"

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Secapramana, Laurentia Verina Halim and Astuti, Sri Wahjuni (2011) Understanding the Effect of Role Conflict and Role Ambiguity on Customers Perceived Service Quality through the Responses of Salespeople. In: The 15th Asia Pacific Management Conference, 1st of December, 2011, National Cheng Kung University, Taiwan.

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