Items where Author is "Budiyono, Sianny"

Article

Sari, Yenny and Hartono, Markus and Budiyono, Sianny (2013) Integrating Kansei Engineering into Kano and SERVQUAL Model to Determine the Priorities of Service Improvement (Case Study: Café Agape at Ruteng, East Nusa Tenggara – Indonesia). Proceeding of Industrial Engineering and Service Science, 2013, 2. G9-1. ISSN 23387939