Items where Author is "Budiyono, Sianny"

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Sari, Yenny and Hartono, Markus and Budiyono, Sianny (2013) Integrating Kansei Engineering into Kano and SERVQUAL Model to Determine the Priorities of Service Improvement (Case Study: Café Agape at Ruteng, East Nusa Tenggara – Indonesia). Proceeding of Industrial Engineering and Service Science, 2013, 2. G9-1. ISSN 23387939

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