Items where Author is "Christi, Valentina Bella"

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Undergraduate thesis

Christi, Valentina Bella (2019) Peningkatan Kualitas Layanan Berbasis Integrasi Analisis SERVQUAL, Kano, dan QFD serta Rumusan Strategi Pemasaran di Esther House of Beauty, Surabaya. [Undergraduate thesis]

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