Items where Author is "Devi, Karina Vashti"

Devi, Karina Vashti (2023) The Impact Of Service Quality And Outcome Quality Dimensions Towards Customer Loyalty Through Customer Satisfaction On Mid-Level Hotels. Jurnal Ilmiah Manajemen Bisnis dan Inovasi, 10 (2). pp. 932-943. ISSN 2356-3966; E-ISSN 2621- 2331

Devi, Karina Vashti (2021) Pengaruh Service Quality dan Outcome Quality Terhadap Customer Loyalty Yang di Mediasi oleh Customer Satisfaction pada Hotel Bintang Tiga di Surabaya. [Undergraduate thesis]