Items where Author is "Fitri, Fachrina Vidia Aria"

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Fitri, Fachrina Vidia Aria (2018) Usaha Peningkatan Kualitas Layanan dengan Menggunakan Integrasi Metode SERVQUAL, Kano Model, Kansei Engineering dan QFD di Restoran Gotri, Surabaya. [Undergraduate thesis]

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