Items where Author is "HATTA, INDRA FIRMANSYAH"

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Undergraduate thesis

HATTA, INDRA FIRMANSYAH (2012) Pengukuran Kualitas Layanan Badan Pengelola Apartemen Puncak Permai Di Surabaya Dengan Menggunakan Metode Servqual Dan Qfd. [Undergraduate thesis]

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