Items where Author is "Herliem, Justin"

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Monograph

Herliem, Justin (2019) Laporan Kerja Lapangan Penerapan Service Recovery Dalam Mengatasi Service Failure Pada Front Office Department The Alana Hotel Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.

Herliem, Justin (2019) Laporan Kerja Lapangan Penerapan Service Recovery Dalam Mengatasi Service Failure Pada Front Office Department The Alana Hotel Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.

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