Items where Author is "Johanes, Johanes"

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Undergraduate thesis

Johanes, Johanes (2001) Analisis Kepuasan Konsumen dengan Metode Servqual (GAP 1,2,3,4 dan 5) Sebagai Dasar Penyusunan Strategi Pemasaran di TOPS Mulyosari. [Undergraduate thesis]

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