Items where Author is "Laelianus, Gabriela"

[up] Up a level
Group by: Item Type | No Grouping
Jump to: Conference or Workshop Item
Number of items: 1.

Conference or Workshop Item

Hartono, Markus and Sari, Yenny and Laelianus, Gabriela (2014) Incorporating customer emotional needs using Kansei Engineering and Kano model to support Customer Relationship Management: A case study in healthcare services. In: Joint International Conference : APCHI-ERGOFUTURE-PEI-IAIFI, 22-25 October 2014, Denpasar.

This list was generated on Sun Dec 22 00:05:15 2024 WIB.
Ubaya Repository is powered by EPrints 3.4 which is developed by the School of Electronics and Computer Science at the University of Southampton. About EPrints | Accessibility