Items where Author is "Lingga, Owens"

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Undergraduate thesis

Lingga, Owens (2021) Perbaikan Kualitas Layanan di Industri Perhotelan dengan Intergrasi Servqual, Kano Model dan QFD (Studi Kasus : Toraja Misiliana Hotel, Sulawesi Selatan). [Undergraduate thesis]

Lingga, Owens (2021) Perbaikan Kualitas Layanan di Industri Perhotelan dengan Intergrasi Servqual, Kano Model dan QFD (studi Kasus: Toraja Misiliana Hotel, Sulawesi Selatan). [Undergraduate thesis]

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