Items where Author is "Lukas, Johanna Fransisca "

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Wibisono, Eric and Mardiono, Lisa and Lukas, Johanna Fransisca (2009) Integrating Balanced Scorecard and Malcolm Baldrige National Quality Award : A Case Study in a Distribution Company. In: PROCEEDING BOOK APCOMS 2009 the 2nd Asia-Pacific Conference on Manufacturing System: Reconfigurable Manufacturing System for Facing Turbulent Manucturing Environment. Institut Teknologi Bandung dan Institut Islam Indonesia, Yogyakarta, V18-V25. ISBN 0854-431X

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