Items where Author is "Mastani, Natallya "

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Undergraduate thesis

Mastani, Natallya (1998) Perbedaan Kualitas Layanan Antara Toko Guardian Dan Century Ditinjau Dari Persepsi Konsumen Terhadap Lima Dimensi Kualitas Jasa Di Plasa Tunjungan Surabaya. [Undergraduate thesis]

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