Items where Author is "Maulidani, Nur Kholqi"

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Maulidani, Nur Kholqi (2021) Perancangan Strategi Perbaikan Kualitas Layanan pada Samsat Manyar Surabaya dengan Menggunakan Integrasi Konsep Servqual, Kano, Kansei Engineering dan QFD. [Undergraduate thesis]

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