Items where Author is "Nggai, Nensi Laurence"

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Number of items: 2.

Conference or Workshop Item

Nggai, Nensi Laurence and Anandya, Dudi (2020) The Influence of Utilitarian Value, Hedonic Value, and Perceived Risk on Customer Satisfaction and Customer Loyalty to Shopee Customers in Surabaya. In: 2nd the International Conference of Business and Banking Inovations (ICOBBI 2020), 14-15 Agustus 2020, Media Zoom (Magister Manajemen STIE Perbanas Surabaya). (Submitted)

Undergraduate thesis

Nggai, Nensi Laurence (2017) Penerapan Action dan Result Control untuk Mengatasi Motivational Problems pada Bank NTT KCU Surabaya. [Undergraduate thesis]

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